Experience

Rapidly promoted through a series of positions that demonstrate my creativity, adaptability, and multitasking abilities. As a positive team member, I am dedicated to provided excellent customer service to every person that I serve.

• October 2016 Employee of the Month

• December 2015 Employee of the Month

Provided fun and challenging projects, as well as innovative learning experiences to pre-K through middle school aged, and homeschooled children by demonstrating hands-on science experiments in order to create lasting scientific memories and inspiration in the parents’ future scientist

• Participated in community outreach services to bring various hands-on experiments into local schools as classroom programs or after school activities

Recruited, trained, and coached new agents on the core aspects of insurance and financial service sales and how to maintain and grow successful a business for themselves while coordinating needs-based protection plans with quotes for immediate coverage action and long-term strategy implementation for potential clients through in home presentations

• Recognized and promoted from Benefit Advisor Professional to Independent Supervising Agent for strong leadership abilities, persistence and superior hard work 

• “Top Performer” recognition on company leaderboard 

• Bonus awarded for winning a branch sales competition

Maintained superior customer service by effectively communicating with consumers via phone to discuss necessary details concerning their outstanding debt, listened carefully to them in order to make reasonable attempts to collect debt by negotiating feasible agreements to resolve client issues by offering basic financial advice or references while adhering to FDCPA laws and HIPPA federal regulations related to securely handling personal checking/debit information using CUBS & PUTTY computer software to carry out account management administrative tasks

• Recognized on company leaderboard as Rookie of the Month for top overall productivity increase and performance

Worked in sync with Store Team Management to organize positive public relations and workplace environment, promotional activities and employee events; provided information and leads for potential candidates to fill open positions; coached, trained, motivated and lead as an example to associates as a way to illustrate extraordinary customer service experience, selling techniques and proper zone coverage; assigned duties and responsibilities to employees and ensured they follow proper procedures while assisting with the visual execution of window changes, floor-sets; conducted multiple store operating procedures including opening and closing the store,  POS functions like balancing registers between shift change & securely handling bank deposits

• Recognized and promoted to Store Management Team as Lead Sales Associate for outstanding customer service, sales floor leadership, ability to mentor and arbitrate between employees, and increasing overall productivity

Collected data, recorded findings , and maintained very organized records of specified data pertinent to statistical analysis through conducting brief, private in home interviews with residents in accordance with federal laws and regulations regarding privacy and confidentiality 

• Asked to continue into another stage of fieldwork in other areas for great work ethics & diligence of submitted work